Privacy policy

1. Controller

UBEYBİ, owner Nurgül Sözen Schulz, Hochwinkel 91, 51069 Köln, Germany
Phone: +49 152 37726508, email: info@ubeybi.com

2. What data we process and why

Orders: When you order from us, we process your name, delivery and billing address, email address, phone number (optional), and order and payment data in order to perform the contract (Art. 6(1)(b) GDPR). We keep invoice and accounting data for the statutory retention periods (Art. 6(1)(c) GDPR).

Customer account: If you create a customer account, we store your details until the account is deleted.

Contact: If you contact us by email, phone or contact form, we process your details to handle your enquiry (Art. 6(1)(b) or (f) GDPR).

Newsletter: Only if you expressly sign up (Art. 6(1)(a) GDPR). You can unsubscribe at any time using the link in every email.

Online withdrawal: If you withdraw from a contract using our withdrawal function, we process your name, order number and, if you request an acknowledgement of receipt, your email address in order to process and confirm the withdrawal (Art. 6(1)(c) GDPR).

3. Hosting and shop system

Our online shop runs on Shopify (Shopify International Limited, Victoria Buildings, 1–2 Haddington Road, Dublin 4, Ireland). Shopify processes data on our behalf. Data may be transferred to Shopify Inc. in Canada and to the USA; for Canada there is an adequacy decision of the European Commission, and transfers to the USA are based on the EU-US Data Privacy Framework or standard contractual clauses.

4. Payment service providers

Depending on the payment method you choose, we pass the data required for payment to the respective payment service provider (Art. 6(1)(b) GDPR):

PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, 2449 Luxembourg
Shopify Payments (credit card, Apple Pay, Google Pay)
Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden – when paying with Klarna. Klarna may carry out an identity and credit check; see Klarna's privacy policy for details.
EPS bank transfer (Austria) via Shopify Payments

5. Shipping

For delivery, we pass your name, delivery address and, where applicable, email address or phone number to the shipping company we use (Art. 6(1)(b) GDPR).

6. Cookies and consent

We set technically necessary cookies (e.g. for the cart and checkout) on the basis of § 25(2) TDDDG and Art. 6(1)(f) GDPR. All other cookies and similar technologies (statistics, marketing) are only used with your consent (§ 25(1) TDDDG, Art. 6(1)(a) GDPR), which you give via our cookie banner and can withdraw at any time via the "Privacy settings" link in the footer.

7. Analytics and marketing

We only use analytics and marketing services after you have consented via our cookie banner. As soon as we use such services, we will list them here with provider, purpose and storage period.

8. Shop extensions

For product recommendations and product bundles in the cart, we use Shopify extensions (Selleasy, Bundler). Cart and usage data are processed within our shop (Art. 6(1)(f) GDPR).

9. Storage period

We only store personal data for as long as necessary for the respective purpose or as required by statutory retention obligations (up to ten years under commercial and tax law).

10. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on legitimate interests (Art. 21 GDPR). You can withdraw any consent given at any time with effect for the future. To do so, contact info@ubeybi.com.

You also have the right to lodge a complaint with a data protection supervisory authority, e.g. the authority responsible for us: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf, Germany.

Last updated: 12 November 2026